Category "General FAQs"

How does Crayfish charge?

May 14, 2023

Crayfish provides an online venue where individuals or businesses who require work to be carried out which involves a knowledge of China and Asia…

Can I get an official and VAT invoice for my business?

May 14, 2023

Yes, VAT invoices are generated automatically when you finish the project. You can contact us if the invoice is not accurate or misses any…

What payment method can I use?

May 14, 2023

PayPal and stripe are used as the payment gateways. When you set up your account, remember to enter your PayPal email address (Compulsory) and…

Why didn’t I receive notification emails?

May 14, 2023

You will receive notification emails when we need further information from you, or when you post or bid projects, purchase or provide services or…

Can I update my profile details?

May 14, 2023

Yes, you can update your profile details by going to your profile page and clicking on the edit profile link. Once it is done,…

What if I forget my password?

May 14, 2023

If you forget your password, click Forgot your Password? and enter your email address or username to get a new password, which will be…

Do I need to register an account to work with Crayfish.io?

May 14, 2023

Crayfish.io is the go-to digital platform providing quality, value-for-money online business services supporting companies engaging with cross border trade. By registering an account on…

Will my organisation’s name be translated as part of the business card?

December 11, 2022

No, translating the name of your organisation requires a creative exercise that needs to take into account of your organisation’s brand identity.  This service…

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