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May 14, 2023
Yes. As well as those services listed on Crayfish.io, we also provide a tailored personal service to address your needs for more complex China…
May 14, 2023
You can cancel the service and get a full refund before the service provider starts the work, and you should contact our customer service…
May 14, 2023
The online payment gateway and tools are designed to improve efficiency and provide a streamlined process for each service. If for any reason you…
May 14, 2023
It is highly recommended that you read carefully the scope and deliverables of the services before making the purchase, and always communicate with your…
May 14, 2023
While the timeline and milestones of each service are different, the ‘Deliverables’ section included in each fixed price service indicates how long it will…
May 14, 2023
All fixed price services listed on Crayfish.io are designed to offer you a combination of streamlined process, fixed deliverables and controlled cost. Any change…
May 14, 2023
It is our top priority to protect your confidential information. All approved service providers are bound by our Terms of Service, which includes a…
May 14, 2023
You can login to your account and use our in-platform communication tool ‘Workspace’ to check and monitor the progress of your project, and you…
May 14, 2023
Your ordered service will kick off after one of our pre-approved service providers accepts the project, which will normally happen within 2 working days…
May 14, 2023
Firstly, please register as a ‘Client’, and you will receive an email to activate your account. You can then purchase a service straightaway. The ordered…
May 14, 2023
All service providers permitted to deliver fixed price services on our platform are approved through a strict vetting process, while Crayfish’s experienced customer service…
May 14, 2023
As a credible alternative to traditional consultancy, Crayfish.io owns an extensive network – and provides real time access to – vetted bilingual speaking experts.…
May 14, 2023
Our wide range of fixed price services is designed to offer you both good quality and affordability, adding the best value to your cross-border…
May 14, 2023
Anyone, anywhere who is a proficient English-Chinese bilingual speaker, has flexibility in working and wants to earn an income can register on Crayfish. Crayfish…
May 14, 2023
On all projects or tasks, you and the provider agree on the time needed for completion by agreeing on the milestones. Should more time…
May 14, 2023
For marketplace projects, you may cancel a Job posting anytime before accepting a bid from a Provider without resulting in dispute. However if you…
May 14, 2023
Once a provider receives payment for work completed on a project for a Client, our Terms of Service specifies that ownership of that work…
May 14, 2023
Our Terms of Service states that you own any intellectual property (“IP”) that you may release when posting your job, for which you have…
May 14, 2023
We recommend you ask some questions as part of the selection process, so both sides get a chance to know each other’s expectation before…
May 14, 2023
When providers choose which job to bid for, money is of course an important factor for them to consider. So it is worthwhile to…
May 14, 2023
A clear and detailed description about your job, task or project will help attract the best talent in our pool of bilingual providers. If…
May 14, 2023
Crayfish® has a wide choice of services for you to select. But if you can’t find exactly what you are looking for you can…
All services purchased on this platform are guaranteed by Crayfish.io. Please refer to our Terms of Service for more details on complaints and refund policy.