It is highly recommended that you read carefully the scope and deliverables of the services before making the purchase, and always communicate with your service providers to clarify milestones at the outset to avoid misunderstanding. During the progress of the work, our customer service team regularly monitors the performance of service providers. If for unexpected reasons the service provider cannot deliver promised services, you can contact our customer service team. We will either help the project team improve the work for delivery or refund your payment.