Crayfish.io, the full-service provider for better engagement with China, is continuing to support UK SMEs during these difficult times with commission-free use of its online marketplace.

Businesses can use the purpose-built platform for continuing cross-border collaborations requiring Chinese business and language skills, and to help with many different aspects of work from translating business documents from or into Chinese through to hiring freelancers or agencies to liaise with Chinese suppliers and factories.

The Crayfish® marketplace provides access to qualified Chinese-speaking experts in over 15 countries, many of whom are based in China – with response times varying from a few hours to a couple of days.

The platform allows businesses and their chosen service providers to transact and facilitate payment release, as well as providing a dispute resolution service and enabling users to leave feedback. In provision of these, a fee comprised of Crayfish.io commission and transaction fee is normally deducted from the project payments completed on the marketplace – but Crayfish.io is now waiving its commission.

Ting Zhang, Founder & CEO of Crayfish.io, said: “During these unprecedented times, we are all doing what we can to help each other, and businesses are no different. As a small business ourselves, we understand the difficulties many similar businesses are experiencing, and we are doing what we can to help.

“Our one-stop-shop platform can help businesses requiring China-related assistance across a range of sectors without need for a middleman and additional overheads. And it will remain commission-free until the end of June 2020. We want to help businesses solve the problems they may be having in communicating with China due to language or geographical barriers, especially while there are travel restrictions in place.

“Our thoughts remain firmly with all those affected by this terrible situation.”

For more information, please visit our marketplace.